Long ago when I started on the Second Life Main Grid, a terrible official book (which shall not be named) about Our World was published, but it had a couple good tips:
- Create an alt account in which you can store transferable items for safe keeping.
- Box up to 100 items in a cube then store them in a folder you never touch. Another cube can be used to consolidate 100 of these cubes, creating a cube/sub-cube system.
Since then I’ve employed such a system with each of my characters. As soon as I unpack a new purchase, I box up a copy (or move the original box) into a storage cube. This way if I accidentally delete something I can run to get a copy. In theory.
Just last Sunday I was working on boxing and storing when I found that I couldn’t rez a storage box in a place where I had full rez rights. Then there was another storage box. And another. Moving to another region didn’t help. Relogging made it worse.
Some 90% or so of my storage boxes (like the reddish one shown above) were gone. Folders were empty. Tens of thousands of $Lindens of things were gone. I followed all the standard Inventory recovery procedures, both official and unofficial. I even waited a couple days since it was a holiday weekend and you know how those are in SL.
As a Premium account member, I leaped to the Chat Support and worked with a knowlegeable Linden who didn’t just copypasta the company line (as some do) but nothing worked. So I filed a Support Ticket and waited. And waited. Well, the Labbies were coming back from holiday weekend, afterall, and I figured they’d be busy. So I checked my other characters and they had no such problems. It was just Uccie.
But I had to find something for a Bay City event and I looked inside one of the surviving storage boxes. BAM! It was filled with over 150 items according to the hover text and I remembered it should have had just six items. I keep only 100 items in each box (sub- or storage), as mentioned. When I looked, I found a large portion of missing items. Another surving storage box had more. A third was also loaded. Then it got strange.
Some of the recovered items were things from sub-boxes that were inside storage boxes I hadn’t rezzed in some time. Example: Hundreds of note cards that were in several sub-boxes were emptied into a few different storage boxes. Most of it was from boxes I haven’t opened in years, like my Isle of Lesbos items. Told you it was strange.
So I opened every single storage box that indicated it had more than 100 things inside and a few that didn’t (plus more than a few sub-boxes) just for good measure and started putting things aright. The first round took hours and I still have more to go. All the while I will be working on a letter to The Lab to again suggest that Inventory loss insurance should be available. Perhaps free to Premium members? I like that. Barring this, a very good backup system should be available. If such were in place I could spend more time exploring Our World instead of filling and moving boxes or bothering Support.
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Not that you need to, but if you click the image above you can see an embiggend verson on Flickr.